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[highplainsdem]

7. DU4 has been causing way too much confusion for users, and it is NOT the fault

of the users.

It isn't because they're resistant to change, or clueless, or too old - as too many DUers who like DU4 for various reasons have insultingly alleged.

It's because the design had some basic problems and it's difficult to navigate and find what you want.

The admins made some changes that were improvements but lost too much that was important in a radical new design.

But that's the sort of thing that's always hard to catch when you're evaluating your own work.

They needed more feedback. We needed a longer beta test (beta tests can often last several months). And I'm kicking myself for not having spent more time on DU4 during the short beta test. I should have spotted some of these problems earlier. But I had a lot to do and DU3 is much easier to use, so I was on DU3 most of the time.

I think these problems can still be fixed.

But no one should blame users for their having problems with DU4. That needs to stop.