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CNNConnecticut's primary utility company was largely unprepared for an October snowstorm that left more than a million residents in the dark, according to a new report.
"The worst-case scenario in the company's emergency response plan considered outages over 100,000 customers, or less than 10 percent of their total customer base," noted the report, produced by the consulting firm Witt Associates and released Thursday
It said Connecticut Light & Power lost more than two-thirds of it customers during the storm, which also knocked out power for thousands of residents in New York, New Jersey and Pennsylvania.
The state's north central regions were hardest hit by the storm, reporting some 25,000 "trouble spots," defined as locations where there was transmission damage that required a repair crew.
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http://www.cnn.com/2011/12/02/us/connectictut-power-company-storm/index.html