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progree

(12,485 posts)
12. Here's what I see:
Sun Oct 26, 2025, 01:21 PM
Sunday

Here's what I see: "My DU" tab -> Account Settings -> Change Password

when I click on Change Password, I see my username, and a box with "Password" in it.

Since you don't know your password, click the "Forgot password" link that is there below the "Verify" button

It says "You will be SIGNED OUT of your account so that you can request a new password. Proceed?"

I don't know what happens next if _I_ click OK, I don't want to risk losing my current password, so I'm going no further with this by clicking OK.

To answer a specific question of yours, my password happens to be 8 characters (both letters and numbers). It may be that new passwords have to be longer, whatever.

There should be guidance or rules on that page about choosing a password (like I said, I don't want to go further in the process because I might lose my current password, so I don't know if there is guidance or not)

If no guidance/rules, Just type in an 8 character (or longer) password in place of the dots you see, and of course write it down. (You may get away with a shorter password, I don't know, but the longer, the more secure).

I have no idea what will happen next.

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