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BigmanPigman

(52,863 posts)
6. My CVS was so low on staff that they stopped filling Rx after 10 PM.
Mon Dec 18, 2023, 06:42 PM
Dec 2023

The lines were always long, waiting on hold for 1 1/2 hours, and it was obviously that the few remaining staff were so overworked I was scared about correct refills, etc. This CVS is about 3 blocks away from two major hospitals and medical facilities. All of my doctors' staffs were aware about the problem and work with me to get refills. Of course they were always busy so why would the company do that?!? I wrote several letters to CVS since I felt so sorry for the staff. About a 9 months ago it improved a lot! More staff, open 24/7, no long waits, etc. I don't know how many people complained but I think enough did to change policy at that location.

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