Anyone has been to the EFTPS site recently?

[question everything]

This is the site for Federal payments, we use it for estimated payments. Yes, the last one is not due until Jan 15 2021 but I always pay both the Federal and the State in December.

I have been using it for 10 years. I knew there was trouble when I was met with a "celebration" of a "new and improved" page.

Could not login, could not login. Calling customer service I was told that they are swamped.

So chose the option of "change password." Chose the old one and was told that the new one has to have 12 to 30 characters. Mine was 8, was OK for the last 10 yeas. Yes, numbers and letter, lower case and upper. So I had to add at least four more characters. Still not valid. Have to have a"special character" - from the ones above the numbers row.

Had a sigh of relief when it welcomed both of us, thus I managed to tickle its memory.

With so many characters of course my first login failed. Had to be very careful in entering each one.

But "they" accepted the submission.


And to do this to seniors!