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ucrdem

(15,720 posts)
5. Have you tried a hard restart?
Sun Dec 13, 2020, 04:36 PM
Dec 2020

1) close all open apps by tapping the round button twice to get a screen of tiled open apps, and then swipe up on each open app;
2) press and hold power button until it says "slide right to turn off," and slide right. Unplug and wait a couple of minutes. Then restart. Hope it helps!

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