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If there's no issue on either tab as I mentioned, next thing I'd do is:
1) RIGHT click your Start Icon
2) Choose Device Manager
3) Open Display Adapters
4) Right Click what pops up under, it'll be something with either Intel, AMD, or nVidia, or maybe Radeon. If you have 2 things, choose the the one that matches the processor on your Laptop (either AMD or Intel, and it may say "Integrated Graphics"
. Then Choose Uninstall Device (don't delete the driver), then reboot.
Hopefully this reinstalls your video driver and fixes. If not, things get complicated but I have other ideas. Do you have a photo sharing site you use where you could share screenshots (I can tell you how to take them) will be my next question.
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