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LakeSuperiorView

(1,533 posts)
8. The "up to" answer is related to how far you are from equipment.
Thu Feb 7, 2019, 05:08 PM
Feb 2019

If you are close enough to where your local line meets up with all the other lines, you will have full speed. If you live further away, not so much. Also, if your neighbors are chewing up too much bandwidth, you all slow down.

Basically, it's an escape for their benefit if your service does meet expectations they promised. I know that Comcast in my neighborhood sucked and complaints were completely ignored. They sent a guy out once and he was totally useless. I'm very glad to be rid of them. I'm certain that other areas may be just fine - I live in an older neighborhood and the local Comcast employees do not care about quality.

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Latest Discussions»Help & Search»Computer Help and Support»ISP advice needed, choice...»Reply #8