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Computer Help and Support

earthshine

(1,642 posts)

1. Try formatting the drive before copying the files.

Reply to Marthe48 (Original post)

Fri Apr 13, 2018, 01:13 AM

Apr 2018

First try quick format. If that fails, use the long format.

I would not use this drive for any serious long-term backups.

Why not use a thumb drive for the copies?

Good luck.

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External hard drive problem [View all] Marthe48 Apr 2018 OP

Try formatting the drive before copying the files. earthshine Apr 2018 #1

I can't find my thumb drives Marthe48 Apr 2018 #3

Have you tried different ports on the laptop? Egnever Apr 2018 #2

I'll try that and see what happens. Marthe48 Apr 2018 #4

Yes I would BigOleDummy Apr 2018 #5

I think I got that far Marthe48 Apr 2018 #6

Very late follow-up Marthe48 May 2018 #7