Computer Help and Support

Egnever

(21,506 posts)

10. Need info

Tue Feb 6, 2018, 10:13 PM

Feb 2018

First thing to try when something like that happens is reboot the router. If that doesn't fix it.

First go to the printer and look for either settings or maintenance. What you are looking for is a network report. There should be an option in settings somewhere to print one.

Print it out and then look at the wireless portion. There should be an ipv4 address listed. If the address starts with 169.
Then your printer is not connecting to the wireless correctly.

If it is anything else it should be ok unless it is blank or all zeros.

Now with that number you can re-establish the connection a couple of ways.

If you can get that IPV4 number I can take you through the rest of it .

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

11 replies

= new reply since forum marked as read

Highlight:

I cannot get my desktop printer to print over my wireless network [View all] Fla Dem Feb 2018 OP

You might try re-installing the printer driver? The Velveteen Ocelot Feb 2018 #1

I did reinstall the software. Not sure what happened. Fla Dem Feb 2018 #4

you have to connect your printer to your wireless network LuvLoogie Feb 2018 #2

I did a network systems check from the printers menu. Fla Dem Feb 2018 #5

Have you tried a direct TCP/IP connection to the printer? LuvLoogie Feb 2018 #11

Same issue gibraltar72 Feb 2018 #3

I had that problem with an HP Color Laser teach1st Feb 2018 #6

if you don't mind, what brand and model number? steve2470 Feb 2018 #7

Thanks Steve. Fla Dem Feb 2018 #8

you've probably done all this but fyi anyway.... steve2470 Feb 2018 #9

Need info Egnever Feb 2018 #10