Trump finds a 'heartless and dangerous' new way to screw over veterans [View all]
President Donald Trump is once again targeting the very veterans he claims to love—this time by reportedly gutting the Department of Veterans Affairs call centers and replacing human staff with automation.
According to CNN, which cited multiple sources familiar with the planned cuts, the agency is moving to automated systems, drastically reducing the need for live agents.
“This is heartless and dangerous,” one Democratic congressional staffer told CNN after being briefed by VA officials on the layoffs. “Veterans in need of life-saving care and compassion should be met with a person who understands their needs and can provide them the information and resources they seek, not a lifeless machine.”
Trump and Elon Musk’s Department of Government Efficiency have been on a warpath to gut federal agencies, and veterans are among the first casualties. Earlier this month, Pete Hegseth’s Department of Defense announced sweeping layoffs of civilian workers—many of whom are veterans.
https://www.dailykos.com/stories/2025/3/31/2313180/-Veterans-keep-getting-screwed-by-the-Trump-administration
= new reply since forum marked as read