Ford, GM lead industry to best-ever showing in vehicle reliability -- J.D. Power study [View all]
Ford, GM lead industry to best-ever showing in vehicle reliability -- J.D. Power study
10:37 AM, February 15, 2012
By Brent Snavely
Detroit Free Press Business Writer
Four out of the top 10 brands in J.D. Power’s reliability study are from Ford or General Motors and their performance contributed to the industry’s best overall score in the history of a study that dates back to 1990.
“The fact that almost every brand improved…at a time when the industry was really hurting is impressive and frankly surprising,” David Sargent, vice president of global automotive for J.D. Power and Associates said in an interview.
Cadillac finished with the third best score in the study, behind Lexus and Porsche respectively. Lincoln and Ford ranked sixth and seventh while Buick ranked eighth.
The study measures the number problems per 100 for cars and trucks purchased in 2009. It is designed to measure long-term vehicle dependability.
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http://www.freep.com/article/20120215/BUSINESS01/120215012/J-D-Power-reliability-study-Ford-GM?odyssey=tab|topnews|text|FRONTPAGE
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