http://www.touchstoneenergy.com/about/principles/Pages/default.aspx
The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 700 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members every day. Electric cooperatives distribute power for 75 percent of the U.S. land mass over 2.4 million miles of power lines.
Electric cooperatives were established to provide electricity to rural America, and now make up the largest electric utility network in the nation. Touchstone Energy is the national brand identity for that network.
Did you know Electric Cooperatives ...
Are located in 80% of the nation’s counties
Are the largest electric utility network in the nation
Total more than 900 local systems in 47 states
Have 42 million member-owners
Distribute power over 2.5 million miles of line
Serve 75% of the U.S. land mass
Own $130 billion in generation, transmission, and distribution assets
More than 88% of all local electric co-ops offer electricity generated from renewable sources.
What Makes Our Cooperatives Different
Touchstone Energy co-ops are owned by the members they serve and are committed to providing reliable electricity at the lowest price possible. In short, co-ops “look out” for the members they serve.
Touchstone Energy co-ops provide high standards of service according to their four core values: integrity, accountability, innovation and commitment to community.
Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (ACSI), one the nation’s most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of “81” out of a possible 100, outclassing utility industry satisfaction score of “74.”
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