General Discussion

cab67

(3,499 posts)

4. I've gotten different cars before.

Sun Jan 22, 2023, 09:10 PM

Jan 2023

Usually, it's because the vehicle I reserved was no longer available for whatever reason, but I've generally been charged the rate for the type of vehicle I reserved. Is that what you encountered?

Most glaring example for me was at the airport in Bismarck, ND, where the compact model I'd reserved was no longer on-hand. Neither were the intermediate or full-size sedans. All they had left was a Ford F-150. (Different rental agency.) This was right as the pandemic was ending, and most rental agencies were still rebuilding after liquidating large parts of their fleets.

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Have you tried to provide feedback to a company online? [View all] cab67 Jan 2023 OP

This particular one, yes. Jilly_in_VA Jan 2023 #1

I can't even find a way to complain. cab67 Jan 2023 #2

Neither could I Jilly_in_VA Jan 2023 #8

We had an issue with Avis several months ago but nothing to this extreme. They didn't have the car RamblingRose Jan 2023 #3

I've gotten different cars before. cab67 Jan 2023 #4

I had reserved a compact car for our trip to Baltimore but they gave me a much bigger car. We had RamblingRose Jan 2023 #7

this is one time when you might wish you had twitter. barbtries Jan 2023 #5

they have been in trouble with some of their practices Kali Jan 2023 #6

My biggest success was when I found an independent review site and published a 1 star review. Ms. Toad Jan 2023 #9

Yes. But as it happens my last complaint, yesterday, was to Walmart's Hortensis Jan 2023 #10