First time doing a pick up order at Krogers.

[marybourg]

Do you tip when they bring order to your car? And if so, how much? Thanx!

[Irish_Dem]

1. With Kroger delivery the tip is figured in with your total grocery payment.

I would think the pick up is the same, but I admit I never did a pick up.

[marybourg]

4. Pick up seems to be different. I previously did delivery and yes,

I got a “suggested “ tip amount (which I always doubled) . But that was actually Instacart, and this is Krogers itself

[Irish_Dem]

6. Yes I always gave a bigger tip too.

Oh I see, that is a difference, Kroger vs instacart.

[Irish_Dem]

7. My Kroger's website says no tips are allowed for pick up.

https://www.kroger.com/hc/help/faqs/ways-to-shop/pickup#:~:text=Are%20tips%20accepted%20for%20Pickup,associates%20do%20not%20accept%20tips.

[marybourg]

17. That's the authoritative answer! Those FACs were hidden away and I wouldn't

have seen them, but for you!

[Irish_Dem]

18. Glad I could help!

Now I will know too if I do pick up.

[pruple]

2. Kroger doesn't allow tipping

I have been getting home delivery weekly since the pandemic. They don’t allow any of their employees to accept tips. I asked if I could tip, they said no.

[marybourg]

11. Thanx. I think I'll offer and see what happens. I didn't see anything on my order

about tipping - or not, but there’s a lot of print there. I may have missed it.

[elleng]

3. I would, I think, tho

never been there, and I bring groceries MYSELF to my car! (I do tip Dunkin folks who I ask to bring coffee to me in my car; NOT a drive-thru.)

[marybourg]

5. Makes sense.

[MotownPgh]

8. My local grocery store didnt allow tips

during the pandemic. But now they do! Just ask when they get to your car. I love curbside. Haven't been in a store in 4 years. Heaven!!

[marybourg]

12. You let them choose your produce?

[MotownPgh]

22. Absolutely!

[marybourg]

23. I'll give it a try next time. I haven't been liking the condition

of the potatoes lately, and I have a hard time finding ones I like. Maybe that just my location.

[underpants]

25. My wife orders delivery all the time.

Yes they pick your produce but if there’s a complaint they reverse the charges and sometimes get redelivered.

She once ordered “1 bunch of bananas” and we got 1 banana. We’ve received pictures of our order on someone else’s porch AND received someone else’s order. In the former, we got our order later.

Make capitalism with for you. Most are really good services and they fear bad reviews and bad social media more than anything.


We use Instacart.

[AZSkiffyGeek]

26. Ironically I had a friend order 4 bananas individually

And got 4 bunches. They were making banana bread for a while…

[underpants]

28. I forgot that we had that two.

We had banana pudding for days.

[marybourg]

27. Yes, I had similar problems. I like the "tomatoes on the vine"

and they show them by the bunch, like bananas. So I ordered 1 bunch and got 1 tomato. Next time I ordered 4, and got 4 bunches, about 16 tomatoes!

I also had an order delivered to my neighbor. She was out of town, but had a door bell camera. While I was awaiting my order, in 110 degree heat, she texted me to go to her house and see what had just been delivered, because she hadn’t ordered anything. Yes, it was my order!

Still, delivery has mostly been great, but now I think I’d like to save the fee and possibly the tip, and give pick-up a try.

[Mr.Bill]

9. When we did Instacart during the pandemic,

I found out that I saved enough money by not going into the store and buying frivolous things that weren't on my list to more than make up for the delivery fee and any tipping.

[marybourg]

14. Interesting. That didn't happen to me. I shop strictly from a list.

Maybe I pick up something xtra 1 or 2x a year!

[Mr.Bill]

15. When my budget is tight, I also stick to my list.

A good practice is to never go grocery shopping when you are hungry.

[Irish_Dem]

19. I saved money too during Covid with Kroger delivery.

And calories.

I didn't do any impulse shopping.

[underpants]

21. A very interesting perspective I've never seen/heard anywhere else

Walmart used to make a good part of their profit (20%?) within 20 feet of the register. This was before they turned into 1/3 grocery stores.

A Coke is what $1.19 or so and it costs them maybe 30¢ the get it in the cooler.

[Hope22]

10. At Kroger the workers can't and won't take a tip! N/t

[marybourg]

13. Thanx!

[WVlaserguy]

16. I always

I leave a couple of dollars in the back. We have been using pickup ordering a lot since Covid

[marybourg]

20. That's an idea.

[Hope22]

24. From the Kroger website.

Are tips accepted for Pickup?
While the gesture is appreciated, our associates do not accept tips.

[Alliepoo]

29. I usually tip at least $5, $10 if I have it

When I pick up my groceries at Krog. I appreciate them doing the shopping for me because I hate doing it! If they aren’t allowed to accept a tip they will tell you. Both of my Krogers allow it. I shop 2 different Kroger locations. Also if you have paper coupons they will take them at pickup and amend your total.

[marybourg]

30. I would have, but the faq's say tipping is not allowed. Anyway, I wound

up having to go into the store because the app wouldn’t accept my parking space number ( until I got home. Then it registered) and the app said call the phone number on the sign. But the sign had no phone numbers. ( they changed the sign recently). Not a real successful initiation into “pickup” at Krogers. 🙄

[Alliepoo]

31. I forgot my cell phone at home once

When I went to pick up groceries at Kroger. I waited til someone came out with groceries to load in someone else’s car and got out and explained I didn’t have my phone and they went in and got my groceries for me! I hate when they don’t have a phone # on the sign to call. I agree that your Kroger pick up experience wasn’t stellar, for sure.

[marybourg]

32. They do have a huge QR code on the sign

instead of a phone #. I found out you have your phone read that through the camera. I’ll try that next time.