Computer Help and Support

LeftInTX

(32,761 posts) Tue Feb 4, 2025, 07:06 PM Feb 4

Can't reset my bluesky password (Fixed after a work around. Still can't reset on a computer)

It logged me out. Somehow my password wasn't saved.
I got a code to reset my password, one of them was this: SIUFI-T2RU3 but the code doesn't work.
I get the following error message . You have entered an invalid code. It should look like XXXXX-XXXXX.
I tried again. I got a different email with a different code each time and each time, I put in the new code and got the same error message.

I tried five times. Same error message each time. I even disabled my ad block thinking it was an issue

2 replies

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Highlight:

Can't reset my bluesky password (Fixed after a work around. Still can't reset on a computer) (Original Post) LeftInTX Feb 4 OP

You're one step ahead of me. piddyprints Feb 4 #1

I was FINALLY able to reset by using the mobile app! LeftInTX Feb 10 #2

piddyprints

(14,912 posts)

1. You're one step ahead of me.

Reply to LeftInTX (Original post)

Tue Feb 4, 2025, 07:11 PM

Feb 4

I never get the reset email. I opened a ticket, got the auto-reply, and am still waiting for a real reply. It's been a few weeks.

LeftInTX

(32,761 posts)

2. I was FINALLY able to reset by using the mobile app!

Reply to LeftInTX (Original post)

Mon Feb 10, 2025, 12:36 AM

Feb 10

Resetting still does not work on a computer. The website has a problem.

From there I saved AND memorized my new password.

(I had saved it before, but I had mistaken looked for it under BlueSky, but it was saved in BSKY)
When I tried to reset it the first time, the code they sent me overrode the originally saved password. The code of course didn't work, but it erased my password.

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