Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

debm55

(51,909 posts)
Thu Feb 16, 2023, 04:07 PM Feb 2023

Why are businesses using the excuss it's the USPS?? You didn't get your tax papers because of USPS/

or your package when stated because of USPS. I know that the USPS can be slow. But why am I still getting junk mail in a timely manner??? Two weeks ago, after waiting on the phone for close to an hour, I was told it I would get my pension statement for tax purposes before Valentine's Day. I didn't. I called yesterday and after waiting for half an hour was told there was no one to answer the phone. I live 10 miles south of Pittsburgh where the form is being mailed. I was to leave my number and they would call back during the next two days. I got a call this morning saying it would be sent out.Is anyone else having trouble with businesses using the USPS as a ready made excuse? "Oh we sent it, you just haven't received it yet. I just wish that they would be more honest.

11 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies

ZenDem

(442 posts)
3. I work for a large printing company...
Thu Feb 16, 2023, 04:43 PM
Feb 2023

...that creates junk mail.

I promise you that you are not getting all of it on time and that much of it is, in fact, very late. I have plenty of emails from irritated clients thinking that I have some magical control over the USPS to prove it.

We sent out a mailing over 3 weeks ago, first class with tracking; about 40k pieces. Only about 33% has scanned as of this week. That was the east coast, mostly the Carolinas. Ohio is always sketchy with mail delivery and they lost an entire skid of mail about two years ago...no sign of it anywhere, until it showed up back at our own dock a MONTH later . USPS had no idea how it got back to us or where it had been. USPS does try to help but even they're limited to know the reasons why mail is delayed. Normally, they'll say it's weather related or there was a strike somewhere or a train derailed. All legitimate reasons to a point.

So, yes, some of those businesses are likely telling the truth and others are just using it as an excuse.

If you're having tax forms or other important documents mailed I would suggest Certified Mail.

debm55

(51,909 posts)
4. Thank you, I had a package delievered through Etsy from Australia today. I ordered it two days
Thu Feb 16, 2023, 04:50 PM
Feb 2023

before my initial call two weeks ago to the original business.

debm55

(51,909 posts)
8. Zen , I did. I got silkscreens for my polymer clay. They were shipped in a envelope not a box. Maybe
Thu Feb 16, 2023, 05:45 PM
Feb 2023

that is why it didn't take forever. Wasn't supposed to arrive until Feb.28.

ZenDem

(442 posts)
10. I had no clue what that meant...
Fri Feb 17, 2023, 11:17 AM
Feb 2023

...so I Googled. That looks like a LOT of fun! I might mention this to my DIL.

Have a beautiful weekend and I hope you get your USPS business straightened out!

debm55

(51,909 posts)
11. Maybe shipping in an envelope doesn't take as long as shipping in a box. Who knows? Yes, it is easy
Fri Feb 17, 2023, 11:35 AM
Feb 2023

Last edited Fri Feb 17, 2023, 12:49 PM - Edit history (1)

and lots of fun to silk screen on polymer clay. And the results are great. You can order from Sculpey. They have silkscreens and are priced right if she is just beginning.

debm55

(51,909 posts)
7. Two day delay in LA. I tracked it. The layovers here were longer then getting it out of Australia
Thu Feb 16, 2023, 05:41 PM
Feb 2023

and across the Pacific, and into the US

debm55

(51,909 posts)
9. And one other thing about the pension tax papers. When I called I received 8 different numbers to
Thu Feb 16, 2023, 06:18 PM
Feb 2023

hit. Press 1, if the person died, press 2, for a change of address and so on. Eight of them. Then a voice comes on "those numbers are no longer in use, please use the following numbers. Hit # to repeat. I was almost tempted to hit any botton, except the died bottton--bad mojo, and ask them to connect me to a person for tax papers. Rant off.

Latest Discussions»The DU Lounge»Why are businesses using ...