Amazon sued as customers report disappearing refunds weeks after returns
Source: Scripps News
Posted 10:57 AM, May 17, 2025
Some Amazon customers say their refunds are disappearing weeks after their returns. The online marketplace is facing a lawsuit over the issue, with plaintiffs claiming the company reversed their refunds after they returned the products. Amazon asserts that in those cases, items were either not received or returned in damaged condition.
The case involves Amazon's advanced refund policy, which provides consumers with a refund before the company receives an item. With this policy, a customer can initiate a return online and receive a refund before returning the item. If the customer fails to return the item in a timely manner or if the item is damaged, Amazon can charge the customer.
Although the case was filed in 2023, it has been circulating in federal court. Recently, a federal judge decided not to dismiss the case and ordered both sides to provide an updated status report.
"Plaintiffs have adequately alleged that Amazon stole money directly from their bank accounts and continues to possess it unlawfully. These allegations state a plausible claim for conversion that exists independently of the parties' contractual relationship," U.S. District Court Judge Jamal N. Whitehead wrote in a recent motion.
Read more: https://www.scrippsnews.com/business/company-news/amazon-sued-as-customers-report-disappearing-refunds-weeks-after-returns
Link to MOTION (PDF) - https://cases.justia.com/federal/district-courts/washington/wawdce/2:2023cv01372/325986/112/0.pdf
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The Bloated Felon cut off his biggest market 
He needs every penny to continue paying bribes to the christo-fascists. Couldn't have happened to a bigger weasel. 
